“I appreciate the work you and your company do for us. Having housekeeping services can be rocky at times, and knowing there is stability with a company like Top Notch is reassuring to me.”
–Healthcare Customer
About Top Notch
Top Notch Service Group is a family owned commercial cleaning company based out of West Virginia. Started in 1986 by founder Tom Chipps, the company has grown to be a commercial janitorial leader in the Central Appalachia region. Under the leadership of Tom’s son, Jason, Top Notch is dedicated to delivering consistent, reliable service to its manufacturing, medical, commercial office, and retail customers. Combining personalized relationships and proven operational systems with 30+ years of experience, Top Notch is certain to deliver the peace of mind you expect in your building service contractor.
Customer Promise – “Consistent, Reliable Service”
We recognize that our customers are not in the cleaning business; rather, they need a clean, safe facility to do what they do best. When you hire a janitorial contractor, you want the peace of knowing your facility is taken care of – that someone treats your facility like their own. At Top Notch, this is our service goal, to give you peace of mind by delivering consistent, reliable service. Our entire operation is set up to make this happen for you!
Mission
At Top Notch, we strive to provide the most consistent and reliable service in our industry through innovative systems, proactive customer service, and preparing and empowering our people.
What Guides Us
OUR PURPOSE (Why we exist)
To provide clean, safe, and healthy work environments for our clients
OUR PASSION (What drives us daily)
Building a great company that is valued by our clients and our employees
OUR NICHE (What we focus on)
Commercial facility maintenance services
Company Values
CONSISTENT
Perform the assigned tasks with a steadfast adherence to the same practices resulting in a uniform outcome
RELIABLE
Be dependable in attendance, accuracy, and achievement
EXCELLENCE
Always perform my duties to be best of my abilities
INTEGRITY
Always do the right thing regardless of outcome
RESPECT EVERYONE
Treat others as they would like to be treated